5 Qualities to Look for in a SmogHog Parts Supplier

SmogHog, the world’s leading brand of commercial electrostatic precipitators and air pollution control systems, are some of the most reliable systems on the market today. But even the world’s leading brands occasionally need replacement parts and supplies. But what do you look for in an excellent SmogHog parts supplier?

1 – Provides ESP Cell Replacements and ESP Cleaning Services

Because of all the work a SmogHog ESP system gets, the electrostatic precipitator cells wear out from time-to-time. So an excellent SmogHog parts supplier provides a complete selection of ESP cells for your SmogHog. They also offer ESP cleaning and exchange services in the local area to collect the dirty ESP cells and replace them with freshly cleaned ones.

2 – Delivers Superior Customer Service

There is no substitute for excellent customer service. Because of the competition in the marketplace, if a SmogHog parts supplier doesn’t deliver a top-notch sales experience for your customer, they won’t be back. The biggest differentiator between superior customer service and so-so customer service is communication. Accurately communicating accurate pricing, delivery dates, and responding quickly to questions and orders reveals a company devoted to customer service.

Inventory at a SmogHog parts supplier

3 – Knows SmogHog Systems Inside and Out

An excellent SmogHog parts supplier knows the various models and series of SmogHog systems exceptionally well and knows which parts a customer might need despite receiving limited information about the problem over the phone.

4 – Delivers Electrostatic Precipitator Detergent for All Brands of ESP Systems

A high-quality SmogHog parts supplier doesn’t only supply replacement parts but supplies electrostatic precipitator detergent for ESP systems such as Accurex, CaptiveAire, Grease Viper, Halton, Trion, and, of course, SmogHog systems. Matrix Systems SP7C detergent meets these requirements and is available for purchase.

5 – Carries a Wide Selection of Parts

A superior SmogHog parts supplier carries a wide selection of parts that can be shipped out at a moment’s notice. For parts that they don’t carry in inventory, they know how to get them quickly and get them to their customers.

Matrix Systems Supplies, Services, and Support All SmogHog ESP Equipment

Matrix Systems provides parts, electrostatic precipitator detergent, and supplies for many different configurations of SmogHog equipment. To get accurate pricing, have your unit’s model number on hand and the location’s zip code before giving us a call at either (510) 822-5167 for Bay Area customers or (530) 273-5474 for Sacramento Valley and Northern Nevada area customers. You can also complete our online contact form, or email us at mquinlan@2mxs.com.